All packages and items sold by Kalos Health are final and non-refundable.You may reschedule your appointment via your confirmation email up to 48 hours before your appointment.No-shows are non-refundable.Single or one-off scans may be refunded if cancelled at least 48 hours before your appointment. In the event of a cancellation, please email support@livekalos.com to request a refund, and it will be processed promptly
